Transformation involves planning and realizing a new reality.
In organizations, change management programs are put into place to make sure employees are ready, willing, and able to navigate, adjust, and adopt a new way forward. Used interchangeably here, change or transformation, albeit slightly different in magnitude by definition, have become commonplace.
Just when we’re feeling settled, something new comes along. Change surrounds us, at work, home, and in our communities. It is an infinite continuum. At work, we welcome new processes, structures, or technologies on an ongoing basis. The word “new” can be unnerving or calming, depending on your emotional capital vested in the actual change. Most people feel overwhelmed, frustrated, or aggravated if the changes are outside their comfort zone.
However, let’s posit the notion that the change is not outside your control.
Hence “Transformation starts with I” meaning you:
- Make a conscious decision to make the change easy or hard.
- Determine your openness and willingness to shift your mindset and welcome the change.
- Accountable for infusing your energy and positivity into the new direction.
- Control your words and actions.
- Make the difference.
If you believe it, honor it, and be it. As a result, success will be in your reach for any size change or transformation.
Often companies focus on the big picture of transformations. Change Management methodology teaches us to look at the current state of the organization compared to the desired state and map out actions that close the gaps. From there, communication plans are crafted with critical messages to announce the program and deploy activities throughout the organization.
For example, a transformation can focus on changing the culture, where the vision is that “every single employee is customer-obsessed.” In that situation, you can ask yourself:
- How will I demonstrate that I’m customer-obsessed?
- What will I start doing differently?
If you manage employees:
- Are they able to skip an internal meeting with no consequences to help out a customer?
- Have you provided them resources that empower them to make choices on the spot?
- What will you say and do that show your authentic, customer-obsessed self?
Set the example. Be the leader.
Decide and live it daily through your words and actions. Similar to a child mirroring their parents’ speech and movements, your peers and managers are watching you.
Our greatest tool is our capacity to choose our mindset and actions forward. All transformation starts with the Individual. You are empowered. Once you accept that you are in control and that you are ready, willing, and able to adapt the necessary change, you can guide others through the journey, celebrating milestones. As Mahatma Gandhi said, “be the change you want to see in the world.”